Terms & Conditions A66 Group – Platform Usage Guide for Malaysian Players

These Terms & Conditions ("Terms") set out the rules and conditions governing use of the A66 Group platform, including all products and services offered under the A66 Group brand. These Terms should be read together with Privacy Policy and Responsible Gaming Policy ours, all of which form part of the agreement between you and A66 Group.

Using the A66 Group platform for any purpose — including browsing the site, registering an account, making a deposit, playing games, or placing Sports Betting wagers — constitutes full acceptance of these Terms. This acceptance is automatic and does not require a separate physical or digital signature.

A66 Group reserves the right to amend, update, or revise these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. The last updated date is displayed at the top of this document and each time this page is accessed.

To register and use the A66 Group platform, you must meet all of the following eligibility requirements at all times:

• Aged 21 years of age and above at the time of registration and throughout the period of platform use.
• Must be a Malaysian citizen or valid permanent resident of Malaysia.
• Hold an active Malaysian phone number that can receive OTP verification.
• Not appearing on any list of persons prohibited from using gambling services for legal or court-ordered reasons.
• Must not be currently enrolled in an active voluntary self-exclusion program at A66 Group.
• Register an account in your own name and not on behalf of another person or business entity.

During registration, you are required to provide accurate, complete, and up-to-date information. A66 Group reserves the right to request identity verification documents (such as a copy of your MyKad) at any stage to verify the accuracy of the information provided. Failure to submit the requested documents within the specified timeframe may result in a temporary account suspension or permanent closure.

Each player is only permitted to hold one (1) active account at A66 Group. Multiple account registrations — whether under different names, phone numbers, IP addresses, or devices — are strictly prohibited. A66 Group employs advanced detection technology to identify multiple registrations and will take firm action against any player found in breach of this rule, including closing all associated accounts and confiscating all balances and winnings.

You are solely responsible for keeping your account login details — including your username and password — confidential. A66 Group will not be liable for any losses resulting from your failure to safeguard this information. If you suspect unauthorized access to your account, please contact the A66 Group support team immediately.

It is your responsibility to keep all account information current at all times, particularly the phone number and email address used for communications and transaction verification. A66 Group is not liable for any losses arising from outdated or inaccurate account information.

All financial transactions on the A66 Group platform are conducted in Malaysian Ringgit (MYR) only. A66 Group does not accept or process transactions in any foreign currency. The following detailed rules apply to deposits and withdrawals:

Deposit:

• The minimum deposit amount is RM10 for all supported payment methods.
• Accepted deposit methods include: Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, and FPX via Maybank2u and CIMB Clicks.
• Successful deposits are typically credited to your account within seconds. If funds have not arrived within 30 minutes, please contact support and include proof of the transaction.
• A66 Group does not charge any processing fees for deposits. However, your e-wallet provider or bank may apply their own charges.

Withdrawal:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals are processed to the same payment method used for the most recent successful deposit, or to another verified method on file.
• Withdrawal processing times are typically between 5 and 15 minutes for regular members. VIP members are entitled to priority instant processing.
• A66 Group reserves the right to require full KYC verification before processing withdrawals exceeding RM5,000 per transaction.
• Withdrawals cannot be processed if there are outstanding bonus rollover requirements on the account.

A66 Group offers a variety of bonuses and promotions to both new and existing members from time to time. All bonuses and promotions are subject to the specific terms and conditions stated in each offer. The following general terms apply to all bonuses unless otherwise stated:

• All bonuses are subject to rollover (wagering requirements) before any withdrawal can be processed. The rollover requirement for each bonus is as specified in the relevant promotional terms.
• Bonuses may only be used once per eligible promotion unless otherwise stated.
• Bonuses are non-transferable, cannot be converted to cash, and may not be used by any other account.
• A66 Group reserves the right to withdraw, modify, or cancel any bonus at any time if there is evidence of misuse or fraud.
• Players found using two or more accounts to benefit from the same bonus will forfeit all related bonuses and winnings.
• The welcome bonus is available exclusively to new members making their first deposit. Members who have previously held an account with A66 Group are not eligible for the welcome bonus.

The A66 Group VIP Programme comprises four tiers: Silver, Gold, Platinum, and Diamond. Players are upgraded automatically based on their total deposits and gaming activity over a set period. VIP privileges include higher cashback rates, increased betting limits, priority withdrawal processing, and access to exclusive tables.

All games available on the A66 Group platform — including video slots, Live Casino, table games, progressive jackpots, and e-sports — are subject to the following general rules:

• All game results are final once a round is completed and cannot be disputed on the grounds of player error or misunderstanding of the rules.
• Any technical disruption or disconnection during gameplay does not affect the outcome of any round that has already been processed by the A66 Group server.
• A66 Group uses a Random Number Generator (RNG) certified by independent international auditing bodies for all virtual games. The RTP (Return to Player) for each game is publicly displayed within the game information.
• For live dealer games, outcomes are determined by the dealer's actions as captured and broadcast in real time. Any disputes will be resolved based on the video recording.
• A66 Group reserves the right to temporarily suspend or take down any game for maintenance, updates, or other technical reasons without prior notice.

The Progressive Jackpot value displayed on the A66 Group platform is a real-time estimate and may differ slightly from the actual value at the time of winning due to system latency. A66 Group will pay out the jackpot value confirmed by the system at the exact moment of the win, not the displayed value should any discrepancy arise.

The A66 Group Sports section offers pre-match and in-play betting across more than 30 sports, including BWF badminton, the Malaysia Super League, EPL, MotoGP, and Formula 1. The following specific rules apply to all Sports Betting:

• All bets placed are final and cannot be cancelled once accepted by the system, unless the Cash Out function is used before the event concludes.
• A66 Group reserves the right to void or cancel bets where there is a significant odds error resulting from a technical fault or incorrect information.
• If an event is postponed, delayed, or cancelled, all pre-event bets will be refunded to the account balance within 24 hours, unless the event is completed within 72 hours of the original scheduled time.
• For in-play betting, A66 Group reserves the right to suspend markets for any event at any time based on how the event unfolds or due to technical issues, without any liability to players.
• The use of any automated software, bots, or systems designed to exploit odds latency is strictly prohibited and may result in account closure.

The Cash Out feature allows players to settle an active bet before an event concludes. The Cash Out value is calculated dynamically and may be lower or higher than the original stake depending on current conditions. A66 Group reserves the right to withdraw the Cash Out option for any bet based on market conditions.

A66 Group takes the data protection and privacy of all members seriously. Personal information collected during registration and platform use — including name, phone number, email address, payment details, and gaming data — is used solely for platform operations, identity verification, transaction processing, and service-related communications.

All data is transmitted and stored with 256-bit SSL encryption. A66 Group will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Please refer to Privacy Policy for detailed information on how we collect, use, and protect your data.

The following are strictly prohibited on the A66 Group platform and may result in permanent account suspension or closure, as well as legal action where applicable:

• Opening more than one account for any purpose, including claiming multiple bonus benefits.
• Using automation software, bots, or any unauthorized tools or methods to play games or place bets.
• Exploiting any technical bugs, software errors, or odds display errors for unfair advantage.
• Attempting to launder money through repeated deposit and withdrawal activity.
• Sharing your account login details with others or allowing any third party to play using your account.
• Using another person's credit card or bank account without valid authorization to make a deposit.
• Any form of fraud, game manipulation, or collusion between players to cheat the system.
• Threatening, insulting, or harassing A66 Group staff or other members through any communication channel.

A66 Group reserves the right to suspend or close any member's account without prior notice in the following circumstances:

• Breach of any terms stated in this document.
• Evidence or indications of fraudulent activity, money laundering, or any other unlawful conduct.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• Directions from relevant authorities or court orders.
• Account has been inactive for more than 12 consecutive months with no activity of any kind.

If an account is closed due to a breach of terms, A66 Group reserves the right to forfeit all balances, bonuses, and winnings held in that account. For closures arising from other reasons — such as a player's own request or inactivity — any valid remaining balance will be refunded after deducting applicable charges.

Players may close their account at any time by contacting A66 Group's customer support via live chat or email at support@a66group.net.

A66 Group shall not be liable for any losses — direct, indirect, incidental, or consequential — suffered by a player arising from:

• Internet service disruptions, network issues, or equipment failure on the player's end.
• A player's failure to properly understand the rules of a game before playing.
• Game outcomes or Sports Betting results that a player is dissatisfied with, provided those outcomes were generated by a legitimate and uncompromised system.
• Losses resulting from the use of statistical information, tips, or analysis provided for reference purposes only and not as a guarantee of outcomes.
• Any action or decision made by a player during or after using the A66 Group platform.

The A66 Group platform is provided "as is" and A66 Group makes no guarantee that the platform will be available at all times, uninterrupted, or free from technical errors. A66 Group will make every effort to maintain continuous availability but does not guarantee 100% uptime under all circumstances.

A66 Group reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to members via their registered email or an in-platform notification at least 7 days before taking effect, except in cases of emergency or legal requirements that necessitate immediate changes.

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation between the parties. Should negotiation prove unsuccessful, the dispute shall be settled through binding arbitration in accordance with the procedures established by A66 Group.

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified or limited to the minimum extent necessary, and all remaining provisions will continue in full force and effect.